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CCPA Fines Vision IAS ₹11 Lakh for Misleading UPSC Result Claims

Penalty Imposed Under Consumer Protection Law

The Central Consumer Protection Authority (CCPA) has imposed a penalty of ₹11 lakh on Vision IAS Institute for publishing misleading advertisements related to the results of the UPSC Civil Services Examinations 2022 and 2023 . The action was taken under the Consumer Protection Act, 2019 , following an investigation into promotional claims displayed on the institute’s official website.

What the Investigation Revealed

According to the CCPA, Vision IAS claimed responsibility for the success of over 119 candidates across the two examination years. However, the inquiry found that only three candidates were actually enrolled in the institute’s full-time foundation programmes . The remaining 116 candidates had availed limited services such as prelims or mains test series, evaluation modules, or mock interview guidance , rather than comprehensive coaching.

Misleading Claims and Consumer Impact

The Authority observed that Vision IAS failed to clearly disclose the nature of enrolment of the successful candidates. By selectively highlighting ranks without specifying course details, the institute created a misleading impression that its foundation courses were directly responsible for large-scale success. This practice was found to be particularly harmful to aspirants and parents, many of whom make significant financial commitments based on advertised success rates.

Repeat Offence and Regulatory Concern

The CCPA also noted that Vision IAS had previously faced action for similar misleading advertisements. Despite earlier advisories, the institute continued to publish inflated claims, demonstrating a pattern of non-compliance and inadequate due diligence . The Authority concluded that such conduct amounted to an unfair trade practice under consumer law.

Wider Action Against Coaching Industry

The CCPA stated that it has issued 57 notices to coaching institutes nationwide for misleading advertisements. So far, 28 institutes have been fined , with cumulative penalties exceeding ₹1 crore , along with directions to discontinue deceptive promotions. The Authority emphasised that transparent, accurate and verifiable advertising is essential to protect students’ interests.


Important Facts for Exams

  • CCPA acts under the Consumer Protection Act, 2019

  • Inflated success claims qualify as unfair trade practices

  • Coaching ads must disclose course-wise enrolment details

  • Penalties include fines and advertisement withdrawal

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