Centre Clarifies Users Can Uninstall Sanchar Saathi App

Centre Clarifies Sanchar Saathi App Is Removable After Public Backlash

The central government has issued a major clarification regarding the mandatory pre-installation of the Sanchar Saathi mobile application, assuring citizens that the app can be freely uninstalled. The statement follows widespread debate over privacy rights, regulatory overreach and the fear of government-enabled surveillance.

Clear Communication After Rising Public Concerns

Responding to criticism, Communications Minister Jyotiraditya Scindia confirmed that while smartphone manufacturers must preload the app under the Telecommunications Act, 2023 and Cyber Security Rules, 2024, users are not compelled to keep or use it . The minister emphasised that Sanchar Saathi becomes operational only when users voluntarily authenticate themselves and that it remains dormant otherwise.

Government Reiterates the App’s Anti-Fraud Purpose

Officials defended the platform as an essential tool to curb cyber fraud, detect illegal SIM usage and assist in locating lost or stolen phones. Scindia dismissed comparisons with surveillance systems, stating that Sanchar Saathi does not record calls, access messages or track user activity. The Centre maintained that the mandate for manufacturers only prevents them from disabling the app or concealing its presence.

Opposition Flags Privacy Risks and Regulatory Overreach

Opposition leaders criticised the directive, arguing that forced pre-installation risks normalising intrusive governance. They contended that even removable apps raise concerns about state influence over personal devices. Citing past allegations of digital monitoring, they demanded a complete withdrawal of the mandate to safeguard citizens’ informational autonomy.

Exam Oriented Facts

• Sanchar Saathi helps identify fraudulent mobile connections and track stolen devices.

• The platform has over 1.5 crore downloads .

• Pre-loading is mandated under the Telecommunications Act, 2023 and Cyber Security Rules, 2024 .

• 2.7 crore fake or suspicious mobile connections have been disconnected using the system.

Industry Response and Cybersecurity Implications

Global smartphone manufacturers have raised concerns about compliance implications, device security and the precedent set by pre-installation mandates. Industry bodies are preparing to seek formal consultations with the government. The debate highlights the ongoing challenge of balancing robust cybersecurity measures with user autonomy and digital rights.